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Those gray pop-up messages

Posted by Kathy G on 5/19/03 at 09:42 (119269)

Are any of you getting those annoying pop-up text messages on a gray background? Does anyone know how to prevent them? When I turned on my computer today, three of them in a row popped up. And that was before I went online!

We have virus-scan and Norton Internet Security but those don't seem to prevent them. I'm just curious if anyone has read about where they come from and if they can be prevented.


Re: Those gray pop-up messages

marie on 5/19/03 at 09:59 (119274)

Re-set the page that comes up when you open up the internet on your computer. For instance Dogpile or MSN etc....

Sometimes when you visit certain sites it will automatically attach to the opening page. I visited a free clip art page at school and it automatically downloaded a triple x rated popup advertisement on my page. Unknowingly the tech director cloned that computer that had the message on it. He installed the clone on 5 new computers. The first thing my students noticed in the morning was the pop up for triple x-rated material. I thought somehow it had traveled through the network and was attaching itself to my other computers......so I called the tech director in a panic. He wasn't much help so I had to figure out how to get rid of it on my own. I reset the page and it worked. Don't ask why...it just works.


Re: Those gray pop-up messages

john h on 5/19/03 at 10:24 (119276)

There are a couple of good programs out there that will eliminate most of the Pop Up's. One of them is Pop-Up Zapper. There is also a decent program that handles SPAM. It is called Spamnix. It directs most spam to a spam box which you can elimate with one click of the button. It also allows you to be selective in many ways on what you will accept. It is availabe for a free 30 day download trial. I use it with Eudora but am unsure what other mail programs it works with.

Re: Those gray pop-up messages

BGCPed on 5/19/03 at 10:44 (119280)

pop-up stopper is a good one thats free. spybot search and sestroy will also speed up your machine. it finds spyware,cookies and other things that get clogged on your computer. it finds them and cleans them off. you would be amazed at the crap thats on there after even 1 week of surfing

Re: Those gray pop-up messages

Kathy G on 5/19/03 at 15:49 (119301)

Thanks. I'll look into those.

I've mentioned it to some friends and my daughter and niece and we are all in the same boat. They aren't offensive - although I don't bother to read them carefully. Mostly they're about working out of your home; some are directions to porn sites, and others to chat rooms. AOL has a pop-up blocker but they can get through it. I think I'll email them and see what they suggest.

Re: Those gray pop-up messages

D.Thomas on 5/19/03 at 17:38 (119314)


Which version of Windows do you use? You might be talking about Windows services with Messenger.

1)Are you talking about the pop-ups associated with Windows Explorer - while hitting web pages other windows pop up?


2) Are you talking about a grey dialog box with text that pops up out of nowhere?

If it is the second (which grey text boxes are usually the dead give away for it) and you are on Windows 2000, you will need to go to Settings - Control Panel Administration Tools Services Messenger double click and select stop. I think this is correct, it has been awhile - you might want to look it up.

Ah, you have to love Microsoft :)

Re: Those gray pop-up messages

Kathy G on 5/20/03 at 09:19 (119357)

I haven't contacted AOL but I'll give your last option a shot. Yes, it's those stupid gray boxes that pop up out of nowhere! I have Windows XP. They aren't causing any problems. They just annoy me and I find it interesting that everyone I've asked about them has also been having problems with them.


Re: Those gray pop-up messages

JudyS on 5/20/03 at 15:42 (119398)

Kathy - I have XP also and I have those gray boxes out of nowhere also. Mostly they start out 'Hi, I'm Jenny..' and Jenny wants to sell me somehting. I just assumed they were basic popups - although they do appear after I shut down my browser - and I just close them out. I haven't been able to find the 'messenger' that one of the fellas here mentioned.

Re: Those gray pop-up messages

D.Thomas on 5/20/03 at 18:27 (119425)


I think XP is setup the same as Windows 2000 when getting to Messenger.

First go to Control Panel. Then click the Administrative Tools icon. You will see an icon with Services in the list. Double click on it and you will see a long list of stuff. Scroll down the list until you see Messenger. Select it and hit the stop button. Also select the start-up type box and select disabled.

That should fix it :)

Re: Those gray pop-up messages

Kathy G on 5/21/03 at 08:51 (119484)

Yes, Jenny is all over the place. Porn sites, work out of your home sites, refinance your home sites. I tried disabling Messenger as you suggested, D. We'll see what happens!

Re: Those gray pop-up messages

JudyS on 5/21/03 at 11:58 (119508)

Thank you so much, D. Thomas! I found it just as you said - it was just that the XP control panel has the Administrative Tools tucked in to it's Performance and Maintenance icon. On a whim I switched the Control Panel to tradional view and there it was.
Thanks again! :)

Re: You were right, D. Thomas!!

Kathy G on 5/22/03 at 18:17 (119690)

I went to the AOL help site and sure enough, these pop-ups are targeting computers running Windows 2000, ME and XP. They advise that one do exactly what you had already told me to do. You are brilliant!!

Re: You were right, D. Thomas!!

D.Thomas on 5/22/03 at 20:16 (119701)


I'm glad it worked. I hated those damn things.

My best friend is a Software Engineer. He knows everything about OS's (Operating Systems). Anything I have a problem with, he knows the answer.