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achilles heal pain

Posted by Art D on 12/04/03 at 18:07 (139370)

I run a lot. Recently I bought a pair of new running shoes. My left foot is perfect, but my right foot experienced pain in the achilles heal. When I took out the insert, the pain went away.
Are the inserts necessary?
If the inserts are necessary, what could I do to help eliminate the pain?